Legal
Last updated: March 22, 2026 · Effective: March 22, 2026
By accessing or using GovEtract (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Platform.
You represent that: (a) you are at least 18 years of age; (b) you have authority to bind the company or organization on whose behalf you are registering; (c) your company is legally authorized to pursue U.S. federal government contracts; and (d) your use of the Platform will comply with all applicable federal, state, and local laws.
These Terms apply to all users and any other individuals you authorize to access the Platform on behalf of your organization.
GovEtract is an AI-powered government contracting platform designed for small businesses across industries. The Platform provides:
The Platform may use live SAM.gov data when available, or sample data in development and preview environments.
To access the Platform, you must register with a valid email address and create a password. You agree to:
We are not liable for any loss or damage arising from your failure to protect your credentials.
GovEtract may offer paid plans, pilot access, or custom commercial terms. If you purchase paid access, plan features, pricing, billing cadence, and renewal terms will be presented in the applicable checkout flow, order form, or other pricing materials we provide to you. We may update pricing prospectively with notice where required.
If you are on a paid plan, fees are billed in advance according to the billing cadence you selected. You authorize us to charge your designated payment method at each renewal unless you cancel before the renewal date or as otherwise stated in your commercial terms.
All fees are exclusive of applicable taxes. You are responsible for all sales, use, VAT, or similar taxes imposed by any taxing authority on fees paid to GovEtract.
If payment for a paid plan is not received when due, we may suspend or limit access to paid features after providing notice where reasonably practicable. Access may be restored after outstanding amounts are resolved.
We may offer free access, pilot programs, or time-limited trials for some accounts. Access scope, duration, and any conversion to paid service will be described in the relevant offer. We may modify or discontinue such offers at any time.
You are solely responsible for:
You must use the Platform in accordance with our Acceptable Use Policy. Key prohibitions include:
GovEtract uses artificial intelligence (Claude by Anthropic, and optionally OpenAI) to generate proposal drafts, compliance summaries, opportunity recommendations, government code suggestions, and other platform content. You acknowledge and agree that:
The Platform is designed to assist with, but not replace, professional compliance judgment. You acknowledge that:
The Platform, including its design, source code, AI models, workflow logic, user interface, and all associated intellectual property, is owned by or licensed to GovEtract and protected by copyright, trademark, and other applicable laws. You may not copy, modify, distribute, or create derivative works based on any part of the Platform without our written consent.
Your company data, proposal content, product catalog, and other information you enter into the Platform remain your property. By using the Platform, you grant GovEtract a limited, non-exclusive license to process your data solely to provide the services described in these Terms.
If you provide feedback, suggestions, or ideas about the Platform, you grant GovEtract an irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.
Each party agrees to keep confidential any non-public information received from the other party in connection with the Platform ("Confidential Information"). You agree not to disclose GovEtract's proprietary technology, pricing, or business information to competitors or third parties. We agree to protect your company contracting data and business information as described in our Privacy Policy.
We work to keep the Platform available and to schedule maintenance during lower-traffic periods when practicable. Availability may be affected by platform updates, third-party dependencies, or operational issues outside our direct control.
We do not guarantee uninterrupted access to the Platform. We are not liable for downtime caused by third-party infrastructure (cloud providers, AI providers, SAM.gov API), force majeure events, or circumstances outside our reasonable control.
We may modify, update, or discontinue features of the Platform at any time. For material changes that remove functionality you rely on, we will provide at least 30 days' notice where practicable.
If you are on a paid plan, you may cancel renewal at any time through any billing interface we make available or by contacting billing@govetract.com. Cancellation generally takes effect at the end of the current paid term unless your applicable checkout or order form states otherwise. See our Refund Policy for information on refund eligibility.
We may suspend or terminate your account immediately if you: (a) violate these Terms or our Acceptable Use Policy; (b) fail to pay fees when due after notice; (c) use the Platform for fraudulent or illegal purposes; or (d) engage in conduct that is harmful to other users or to GovEtract.
Upon termination, your access to the Platform will cease. You may request an export of your data within 30 days of termination. After 30 days, we may delete your company data in accordance with our Privacy Policy.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GOVETRACT DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY GOVERNMENT SUBMISSION; OR (D) ANY DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOVETRACT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOST CONTRACT OPPORTUNITIES, LOST DATA, GOVERNMENT PENALTIES OR DEBARMENT, BUSINESS INTERRUPTION, OR PROCUREMENT FAILURES, ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO GOVETRACT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless GovEtract, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) any government submission you make using Platform content; (d) your violation of any applicable law or regulation; or (e) any infringement of third-party rights caused by your use of the Platform.
Before initiating any formal dispute, you agree to contact us at legal@govetract.com to attempt to resolve the dispute informally. We will have 30 days to respond and attempt resolution.
If informal resolution fails, any dispute arising from or relating to these Terms or the Platform shall be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA), except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
YOU AND GOVETRACT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles. For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the federal and state courts located in Delaware.
GovEtract shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, internet or power outages, third-party service disruptions (including SAM.gov downtime, cloud provider outages, or AI provider failures), or other force majeure events. We will notify you promptly of any such event and resume performance as soon as reasonably practicable.
We may modify these Terms at any time. For material changes, we will provide at least 14 days' advance notice via email or in-platform notification. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform and cancel any paid service before the effective date.